1. Information We Collect

We collect only the information necessary for legitimate business purposes, including:

• Processing and fulfilling your orders
• Providing customer support
• Communicating order status and service-related updates
• Marketing, promotions, and ancillary services relevant to our offerings

We may also collect anonymous demographic or analytical information that does not personally identify you. Such data cannot be linked to you individually and is used solely to improve our services.

You represent that all personal information provided by you is accurate, complete, and up to date, and that you have the legal right to provide such information.

2. Sensitive Personal Data or Information (SPDI)

For the purposes of this Privacy Policy, Sensitive Personal Data or Information (SPDI) shall have the meaning assigned under the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011.

Where applicable, the term Personal Information includes SPDI.

Note: Vermadigi Services Pvt. Ltd. does not store credit card, debit card, or payment instrument details.

3. Use and Processing of Personal Information

Personal information collected by us may be used for:

1. Order processing and customer support
2. Responding to queries and information requests
3. Personalizing user experience
4. Analyzing user behavior to improve offerings
5. Notifying users about new products, services, or updates
6. Internal business and operational purposes
7. Compliance with legal obligations and lawful requests
8. Any other purpose related to Vermadigi Services Pvt. Ltd.  business operations

4. Disclosure of Personal Information

• We do not rent or sell your personal information.
• We do not share personal data with third parties for their marketing without your consent.
• We may use personal information for Vermadigi Services Pvt. Ltd. own marketing activities.

Disclosure may occur:

• When required by law or legal process
• To comply with statutory or regulatory obligations
• In the event of a merger, acquisition, or business transfer
• With trusted affiliates or service providers strictly for purposes outlined in this policy

All such disclosures are made with reasonable safeguards in place.

5. Cookies Policy

We use cookies and similar technologies to improve website performance and user experience.
Cookies help us:

• Recognize repeat visitors
• Analyze site traffic and usage
• Improve website functionality

Cookies do not store personal information and are anonymous in nature.

Managing Cookies

You may disable cookies through your browser settings. However, doing so may affect website functionality and limit certain features. For optimal experience, we recommend keeping cookies enabled.

6. User Rights

You have the right to:

• Access, update, or correct your personal information
• Withdraw consent for the use of Sensitive Personal Data

Requests may be submitted through our website or via email. Withdrawal of consent applies prospectively and may result in limited access to certain services.

Certain information may be retained where required by law, regulatory authorities, or legal proceedings.

7. Security Practices

We implement reasonable technical and organizational measures to safeguard your personal information.

We may engage third-party service providers (within or outside India) to store or process data, subject to appropriate security obligations.

Vermadigi Services Pvt. Ltd. shall not be liable for loss or misuse of data resulting from Force Majeure Events, including but not limited to natural disasters, cyber incidents, system failures, or events beyond reasonable control.

8. Personal Data Deletion Requests

Users may request deletion of their personal data by contacting us through the Contact Us section or via email.

Verification may be required to confirm identity. Upon verification, data will be deleted within a reasonable timeframe, except where retention is necessary for:

• Legal compliance
• Fraud prevention
• Dispute resolution
• Legitimate business purposes

Deletion of data may limit access to certain services, and Vermadigi Services Pvt. Ltd. shall not be responsible for resulting service limitations.